Email us
InvoiceDesk is run by Rashid Mehmood, who reads and answers messages personally, usually within two to three working days (Saudi Arabia time, UTC+3).
What to write to us about
- Corrections. If a guide or tool page contains an error, tell us which page and what you believe is wrong, ideally with a link to the official source.
- Bugs. Tell us the page, your browser and device, and what you expected to happen.
- Feature ideas. New country editions, templates and calculators are driven by requests.
- Business and advertising enquiries. Please say who you are and what you have in mind.
What we cannot help with
- Tax, legal or accounting advice. We cannot say what you should charge or file. Please ask a qualified professional or your tax authority.
- Recovering invoices. Your drafts are stored only in your own browser. We do not have a copy, so we cannot restore deleted data. Use Save to file in the generator for backups.
- Disputes with your customers. See our guide to unpaid invoices.
How to get a faster, better answer
Put the page address in your message and a short subject line such as “Correction: UK VAT guide” or “Bug: PDF export on iPhone”. For export problems, a screenshot helps a lot, but please blank out client names, addresses and bank details first. Never send us passwords, card numbers or full bank login details: we will never ask for them.
If you are reporting an error in a guide, a link to the official source (for example HMRC, the IRS, the CRA or the ATO) lets us check and correct the page quickly. Accepted corrections are reflected in the page’s “last updated” date, as described in our editorial policy.
Privacy
If you email us we will use your address only to reply. See the privacy policy.